Why Journalists Ignore Your PR Survey & How To Fix It

Ollie Story : Senior Insight Manager • April 20, 2026

How to create PR survey stories that cut through the noise and land coverage

PR surveys don’t fail because journalists dislike data stories. They fail because they’re predictable, vague or create more work for already time-poor journalists. 

 

PR surveys have had a rough reputation lately. Journalists are more sceptical, inboxes are more crowded, and the same tired headlines keep circulating. It’s fair to ask… are PR surveys still worth it? 


The short answer is yes, but only when done properly. To land coverage today, survey stories need to go beyond a quirky headline or a single stat designed to shock. They need to support a genuinely interesting story, underpinned by credible data and a clear, robust methodology. 

 

Where PR Surveys Go Wrong 

A big reason PR surveys fail to land is because they feel predictable. Journalists have seen it all before, vague findings, overgeneralised claims, and data that doesn’t actually say anything new. 


Common pitfalls include overly hypothetical questions (“Would you consider…?”), unclear or inflated sample claims, weak narratives and results that feel more like advertising than insight. 


The result? Journalists skim, shrug, and move on. 


Why PR Surveys Still Work 

Despite the challenges, PR surveys remain one of the most effective tools in a communications strategy, when used as part of a wider story, not in isolation. Surveys provide credibility and trust (especially important in a world of AI slop), add a human perspective to wider trends, and turn assumptions into evidence-backed insights. 


We also use PR surveys to… 

  • Create ‘new’ news when there is a quiet moment in the content calendar 
  • Provide exclusive data for journalists 
  • Support thought leadership pieces for brand leaders 
  • Form the foundation of multiple pieces across earned, owned and paid channels 


For example, a simple survey on sleep could become a page-lead in a newspaper, a sofa-slot on a morning news programme, a regional data story, a thought-leadership piece on productivity and create social & marketing content, all from one data set. 

In a media landscape that values exclusivity and evidence, strong data is still incredibly powerful. 

 

Using PR Research as Part of a Bigger Strategy 

The mistake many teams make is treating surveys as a standalone tactic. In reality, they work best as part of an integrated approach. 


PR research should support or replace an existing narrative, not try to create one. By combining a survey with expert commentary, case studies and supporting data sources, you are providing a journalist with a ready-made story, not just a quick stat. 


Survey data is the foundation, but the angle and the assets are what will make it land. 

 

How to Get Better Results from PR Surveys 

Execution is everything. The difference between a full-page and tumbleweed often comes down to how the research is designed. 


Ask about real behaviour, not intentions 
The most valuable insights come from what people 
are doing, not what they might do. Behavioural data is concrete, credible, and far more newsworthy. 


Instead of asking what people plan to do, ask what they have already done or are actively doing. This leads to stronger, more actionable stories that create conversation. 


2. Be precise with your questions 
Be specific and avoid broad or vague framing. 


For example, instead of asking if someone struggles with work after a bad night sleep, ask what specifically they struggle with (keeping focused during tasks etc). 

 

Well-structured multi-choice questions not only improve response quality, they also provide multiple useable stats from a single question. 


3. Don’t overestimate sample size needs 
There’s a common misconception that bigger is always better. For B2B audiences, smaller, well-targeted samples can still be representative (and far more cost-effective). Margin of error is important but ensure you brief your researcher on intended use & results and ask for consultancy from them. 


For consumer insights, representation matters more than volume. Ensuring your sample represents the population (age, gender, region) often adds more credibility than simply increasing numbers. 


4. Design for headlines from the start 
Work backwards from the story that you want to tell. 


Ask yourself would someone read this? Then build your questions to support this story. 

It’s fine to have a hypothesis, but the questions must remain objective. And if the results don’t land as expected, look for alternative angles in the demographics rather than forcing a new angle. 


5. Stay objective in your question design 

Leading questions might deliver the result that you want, but they undermine credibility and will often be questioned by journalists. 


Instead of asking Do you agree that productivity is impacted by a bad night sleep?  

Ask What impact, if any, does a bad night sleep have on your productivity? 

This avoids bias and often uncovers more interesting insights. 


6. Focus on tension or surprise 
The strongest stories challenge assumptions or highlight contradictions. 

70% of Brits want to eat healthier is not news but 70% of Brits want to eat healthier, yet 55% are ordering unhealthy takeaways once a week is. 


Look for contrast! 


What Journalists Actually Want – Quick Tips:  

  1. Lead with a clear, surprising stat 
  2. Focus on real-world behaviour, not opinions 
  3. Keep findings simple and easy to understand 
  4. Tie data to current trends or news moments 
  5. Make it relevant to the publication’s audience 
  6. Provide regional or demographic breakdowns where possible 
  7. Include a strong expert comment and/or case study to add context 
  8. Write in page ready copy, not jargon 
  9. ‘Re-nose’ the angle or add additional supporting content if it doesn’t land first-time 
  10. Make it effortless to cover. If a journalist has to work to find the story, they won’t cover it 


The takeaway? PR surveys aren’t incapable of landing…but lazy ones are. The brands that succeed are the ones treating research as storytelling, not just data collection. 


Chat to our research team for more information: 





 


By Alice Rowley - Account Manager unturned • October 7, 2026
Typically, brands come to us at unturned to increase awareness and improve reputation. This can be done in a range of ways using traditional PR by sending press releases, pitches and products to cherry picked journalists or by creating memorable moments by hosting events that give them something worth talking about! With the world of communications and PR changing every day with the constant development of AI, power of social media, and constant exposure to millions of brands, it is harder than ever to stand out amongst a crowd. We believe that the best way of gaining earned media coverage is by bringing a brand's story to life in person, in the correct venue, with the right people and not underestimating the importance of attention to detail. What may seem like an outdated approach is constantly evolving and therefore the way we tailor an event to the brand and curate the guest list also needs to be altered. What works for one brand might not work for another, so each situation has to be adapted differently in order to tell the client's story as it needs to be told. Take our recent Christmas in July event in collaboration with our client WOLF as an example. We hosted a long lead Christmas event in July, to get ahead of the curve to secure festive coverage across consumer and national media. On behalf of WOLF, a luxury jewellery box & watch storage brand who has been a pioneer in this sector for over 190 years, with a 5 th generational CEO. WOLF recently became stockists at Harrods, a great hook for the media. This event consisted of inviting shopping, e-commerce, interior, luxury and fashion media and creators to attend a Christmas preview at the Harrods store, offering expert conversations with the WOLF team, refreshments and a gift to go home with. The above points are essential when hosting a consumer PR event. You have to offer the attendees an experience that is worth leaving the desk for, be it in the form of some yummy food in a gorgeous location (Harrods Café was perfect!) or being able to take home a special product that you wouldn’t usually receive. Additionally, small attention to details makes all the difference to your RSVP list. We allowed for inevitable dropouts by inviting 50% more than the target number of attendees. Planned the event around a journalist’s busy day. This event was a drop-in session from 10am-7pm, allowing the media to attend for the hour of the day that was best for them (usually in the evening). Refreshments were available for attendees. We booked a few tables at the Harrods Café to offer media/creators a drink and nibble, as well as a place to interview the team at WOLF. Product requests were taken on the day, but we planned to send these products after the event, rather than handing them out on the day and potentially running out of a popular colour/product. We offered ALL attendees the chance to bring a plus 1 of their choosing. The results From the above, we managed to host a range of journalists and influencers including Glamour, Mayfair Times, Woman & Home and Daily Mail. Christmas coverage was also secured in Country Life, Country & Townhouse and The Daily Telegraph just to name a few. What are the main reasons for hosting an event? Striking a conversation PR events are hosted by brands to build a conversation around their brand and therefore said brand needs to have something new to say or give their opinion on. In this example above, WOLF, were offering press a secret preview of their Christmas collection which is the perfect hook for shopping editors looking for new products to include in their gift guides that are curated months before the festive period. Building strong relationships with media One of our main aims as PR professionals is to build strong relationships with the media. PR is fundamentally about people, bringing together journalists and influencers to talk about a brand in front of an audience, be it the readers or followers. Events offer an easy way to prioritise these connections. Placing the three main parties in one room – the brand, PRs and journalists/influencers – offering the chance to ask questions, learn from experts, and deepen their knowledge. Friendships built at these events often continue past this day, giving the PR the opportunity to invite a handful of journalists/creators they connected well with to future events, following up on discussion about coverage via email and so on. Bringing the brand to life It can be really hard to show just how amazing a product is via a press release. We share images and videos, but nothing beats experiencing these in real life. Events provide the opportunity to see, touch, and experience a brand firsthand. For example, WOLF’s beautifully hand-crafted jewellery boxes need to be seen in real life to notice the attention to detail and magic of the Ballet Music Jewellery Boxes that play songs from the chosen ballets (The Sleeping Beauty Box plays the Sleeping Beauty Waltz and Cinderella Box plays Sugar Plum Fairy). Creating earned media coverage Perhaps the most important and main reason for the traditional PR events is to help secure earned media coverage. Offering journalists/creators a unique experience to capture content including videos and images or ideas for editorial features means the event goes well beyond that specific day, offering coverage for months to come. At unturned, we understand that the industry is changing with the implementation of AI, rise in social media and influencers, and changes in the journalism sector. Rather than steering away from the differences, we have and will continue to adapt our strategies to continually create amazing results for our clients and rewrite a brand's story.  Want to make your brand stand out amongst the crowd? Get in touch with us!
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